Whole House Water Softeners in New Hope

North Collin Special Utility District's 2025 water quality report lists three sources for the water it delivers to New Hope and the rest of its territory: a surface water connection from the North Texas Municipal Water District, recorded as a connection from the district's system TX0430044, and two groundwater sources, one at 4365 FM 75 and one at 200 Crystal Creek Lane, both tagged Altoga WSC in the listing. The report classifies the district as purchased surface water and says the two wells supply the Altoga area. The lake water comes from Lavon, which the Texas Water Development Board records as a Corps of Engineers reservoir in Collin County, impounding the East Fork of the Trinity across 20,622 acres and holding 412,598 acre-feet, enlarged in a modification finished in December 1975. The North Texas district's treatment, described on its own pages, runs the raw water through ferric sulfate coagulation, settling, ozone, dual-media filtration and chloramine before it enters the pipes that reach New Hope.

The report does not print a hardness, sodium, alkalinity or dissolved solids result for either source, so this page shows no figure for New Hope. The well results it does print have the look of groundwater: fluoride at 1.41 ppm on a range of 1.14 to 1.41 from a January 2024 sample, barium at 0.0042 ppm, nitrate at 0.362 ppm. The lake water is described by its supplier. The North Texas Municipal Water District calls the treated water it sells moderately hard and lays that at the door of Lavon Lake's minerals, naming lime, iron, magnesium carbonate and calcium bicarbonate, and it gives 17.12 as the divisor that turns a report's mg/L into grains per gallon. Other systems that buy the same Wylie plant water and print its numbers, Milligan Water Supply Corporation, which serves Lowry Crossing, for one, print 96.0 to 200 ppm of total hardness for 2025, with magnesium in the 6.27 to 9.44 ppm band, calcium in the 31.2 to 61.3 ppm band and dissolved solids between 182 and 455 ppm. Those are the district's figures as other utilities print them, not North Collin's.

For a New Hope home the practical reading is this: unless the address is in the Altoga pocket the two wells serve, the tap carries district lake water, and its hardness tracks the district's seasonal blend, moderately hard in the lightest months and very hard in the heaviest, by the numbers its neighbors print. North Collin's own distribution results show a 2025 chlorine residual averaging 2.03 ppm in a range of 0.5 to 3.5, and a 13 percent water loss for 2024; neither bears on hardness. We will not put a number on New Hope's water that its own utility has not printed. The free water test puts a number on your own faucet; until then, a softener matched to the top of the supplier's range, about 12 grains per gallon, is sized for the lake water on its hardest day.

Sources: North Collin Special Utility District, 2025 Consumer Confidence Report · Texas Water Development Board, Lavon Lake · North Texas Municipal Water District, Drinking Water Treatment Process · North Texas Municipal Water District, Water Quality · Milligan Water Supply Corporation, 2025 Consumer Confidence Report